Welcome to Escalio Studio, operated by JAF Global Enterprise LLC (“Company,” “we,” “us,” or “our”), located at 5830 E 2nd St, Ste 7000 #21884, Casper WY 82609. By using the website at https://escaliostudio.com or any of our Escalio Studio applications (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, do not use our Services.
Last Updated: March 6, 2026
1. Description of Services
Escalio Studio provides digital marketing infrastructure and automation tools, including:
- Escalio Studio applications (Pro Ads Manager, WABA Connect, LogiSync)
- Meta Business API integrations (Facebook Ads, Meta Pixel, Conversion API, WhatsApp Business API)
- Digital marketing strategy and campaign management services
- Marketing automation consulting and implementation
Important: Escalio Studio is an independent platform. We are not affiliated with, endorsed by, or officially connected to Meta Platforms, Inc. or Escalio Studio (Escalio Studio), though we integrate with their platforms through authorized APIs.
2. Eligibility and Account Access
To use our Services you must:
- Be at least 18 years of age
- Have the legal authority to enter into binding agreements on behalf of yourself or your business
- Have a valid Escalio account (for marketplace applications)
- Comply with all applicable local, state, national, and international laws
If you are using our Services on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.
3. Escalio Studio Marketplace Applications
We operate the following applications available through the Escalio Studio platform:
3.1 Pro Ads Manager
Pro Ads Manager connects your Meta Business account to your Escalio sub-account, enabling:
- Meta ad campaign management and insights directly within Escalio
- Conversion API (CAPI) event mapping from Escalio pipeline stages to Meta events
- Meta Pixel monitoring and diagnostic checks
- Custom audience creation and synchronization
- Lead Ads form integration and lead syncing
- Dynamic Creative Testing for ad optimization
3.2 WABA Connect
WABA Connect enables WhatsApp Business API capabilities within Escalio Studio, including:
- WhatsApp Business Account (WABA) direct connection via Meta’s embedded signup
- WhatsApp message template management
- Automated messaging flows and driver onboarding (when used with LogiSync)
- WhatsApp catalog and product messaging
3.3 LogiSync
LogiSync is a logistics dispatch management application for delivery and courier businesses using Escalio Studio, providing:
- Driver management and real-time status tracking
- Dispatch job creation and assignment
- Load catalog management
- Route optimization
- WhatsApp-based driver onboarding and communication (via WABA Connect)
- Customer delivery notifications via Escalio Messenger
4. Authorized Use of Connected Accounts
By connecting your Meta, Escalio Studio, or WhatsApp Business accounts to our Services, you:
- Authorize us to access and interact with those accounts solely to provide the Services
- Confirm you are the authorized owner or administrator of those accounts
- Agree that your use of connected platforms is also subject to those platforms’ own terms of service
- Acknowledge that you are responsible for compliance with Meta’s Advertising Policies, WhatsApp Business Policy, and Escalio’s Terms of Service
We will access your accounts only as authorized and for the purposes described in these Terms and our Privacy Policy. You may revoke our access at any time through the connected platform’s authorization settings or by uninstalling our applications from Escalio Studio.
5. Acceptable Use Policy
You agree not to use our Services to:
- Violate any applicable law, regulation, or third-party rights
- Send unsolicited commercial messages (spam) via WhatsApp or any other channel
- Violate Meta’s Advertising Policies or WhatsApp Business Policy
- Conduct fraudulent ad campaigns or artificially inflate engagement metrics
- Collect or harvest personal data from Meta platforms in violation of their terms
- Circumvent platform-imposed limits, rate limits, or access controls
- Use automated tools to access our APIs beyond reasonable usage patterns
- Attempt to reverse engineer, decompile, or extract our proprietary methods
- Share or resell access to our applications to unauthorized third parties
- Use our Services to process data of individuals under 18 years of age
- Upload or transmit malware, viruses, or malicious code
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your access without refund.
6. Account Security
You are responsible for:
- Maintaining the confidentiality of your Escalio Studio credentials
- All activities that occur under your account and sub-accounts
- Promptly notifying us of any unauthorized access at [email protected]
- Ensuring that users with access to your account comply with these Terms
Escalio Studio will not be liable for any loss or damage arising from your failure to maintain account security.
7. Subscription, Payment, and Billing
- Fees for our marketplace applications and services are as specified at the time of subscription or in your service agreement
- Escalio Studio platform application fees are billed through Escalio’s billing system
- Agency or enterprise service fees are billed directly per your service agreement
- All fees are non-refundable except as required by law or expressly stated in your service agreement
- We reserve the right to modify pricing with 30 days advance notice
- Non-payment may result in suspension of Services
8. Data Processing and Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Portability and Deletion: You may export or delete your data stored in our applications at any time using the self-service tools available within each application:
- Data export is available at
GET /api/data/exportwithin each installed app - Data deletion is available at
DELETE /api/data/location(requires confirmation — this action is irreversible)
Data Processing Agreement: For customers subject to GDPR, we act as a Data Processor with respect to personal data you provide. You remain the Data Controller. Contact [email protected] to request a Data Processing Agreement (DPA).
9. Intellectual Property
- You retain all rights to your content, business data, and trademarks
- You grant us a limited license to process your data solely to provide the Services
- Escalio Studio retains all rights to our applications, methodologies, software, and proprietary systems
- You may not copy, modify, distribute, or create derivative works from our applications or documentation without written permission
- Our trademarks, logos, and brand names may not be used without prior written consent
10. Third-Party Platforms and Services
Our Services integrate with third-party platforms including Meta (Facebook, Instagram, WhatsApp) and Escalio Studio. We are not responsible for:
- Changes to third-party platform APIs or policies that affect our Services
- Downtime, outages, or service interruptions of third-party platforms
- Actions taken by Meta or Escalio Studio with respect to your accounts
- Policy violations or account suspensions imposed by third-party platforms
Third-party platforms are governed by their own terms of service. You are responsible for complying with those terms independently.
11. Service Availability and Modifications
- We strive for high availability but do not guarantee uninterrupted service
- We may modify, update, or discontinue features with reasonable notice
- Scheduled maintenance will be communicated in advance where possible
- We reserve the right to update or modify our applications to maintain compliance with third-party platform requirements
12. Termination
By you: You may terminate your use of our Services at any time by uninstalling our applications from Escalio Studio and canceling any active subscriptions.
By us: We may suspend or terminate your access immediately and without notice if you:
- Violate these Terms or our Acceptable Use Policy
- Fail to pay applicable fees
- Engage in fraudulent, abusive, or illegal activity
- Violate third-party platform terms that affect our ability to serve you
Upon termination, your right to use our Services ceases immediately. We will provide your data for export for 30 days following termination, after which it will be deleted in accordance with our Privacy Policy.
13. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Guarantees of specific marketing results, return on ad spend, or performance metrics
- Warranties regarding the accuracy of third-party platform data
- Warranties of error-free or uninterrupted operation
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- Our total liability for any claims related to our Services shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) $100 USD
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- We are not liable for lost profits, revenue, business opportunities, or data
- We are not liable for platform-imposed account restrictions or suspensions
- We are not liable for third-party actions, content, or services
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability. In such cases, our liability is limited to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Escalio Studio, JAF Global Enterprise LLC, and their officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:
- Your use of our Services in violation of these Terms
- Your violation of third-party platform terms (Meta, Escalio Studio, WhatsApp)
- Your content, ad campaigns, or business activities
- Your violation of any applicable law or regulation
- Any data you provide to us or that we process on your behalf
16. Dispute Resolution
- Informal Resolution: Before initiating formal proceedings, contact us at [email protected] to attempt resolution in good faith
- Binding Arbitration: Unresolved disputes will be submitted to binding arbitration under the American Arbitration Association (AAA) Commercial Arbitration Rules
- Class Action Waiver: You waive the right to participate in class action lawsuits or class-wide arbitration
- Governing Law: These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles
- Jurisdiction: For matters not subject to arbitration, exclusive jurisdiction is in the federal or state courts of Natrona County, Wyoming
17. Changes to These Terms
We may update these Terms periodically. We will provide at least 30 days advance notice of material changes via:
- Email to your registered address
- Notice within our applications
- Posted notice on this page
Continued use of our Services after the effective date of changes constitutes your acceptance of the updated Terms.
18. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Escalio Studio regarding the Services
- Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force
- Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it later
- Assignment: You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights to a successor entity
- Force Majeure: We are not liable for failures or delays caused by circumstances beyond our reasonable control
19. Contact Information
For questions about these Terms:
Email: [email protected]
Privacy: [email protected]
Security: [email protected]
Mail: JAF Global Enterprise LLC, 5830 E 2nd St, Ste 7000 #21884, Casper WY 82609
Website: https://escaliostudio.com